| Frequently Asked
Questions |
How Do I Apply?
Complete
the application form in-store and hand it over
to a John Little staff member to have it processed
immediately. Please bring along your NRIC for
verification of personal details.
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Who Can
Apply?
Application
is open to all John Little shoppers with a local mailing address.
Applicants must be at least 18 years old. Staff of Robinson & Co
and their immediate families are not eligible.
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How Do
I Earn JL$?
John Little ValuePlus Card
membership allows customers to enjoy an attractive store rebate of 3%
at any John Little store. It is a complete rewards programme for all
John Little customers when they choose to pay by Cash or Nets. The 3%
rebate earned in every Nets or Cash transaction is stored in the John
Little ValuePlus Card in the form of JL$. For example, if a John Little
ValuePlus cardmember spends S$100 at any John Little store, he/she will
earn JL$3 redeemable for future purchases (JL$ allocated will be
rounded to the nearest cent).
The customer can choose to spend or accumulate the JL$
stored in the John Little ValuePlus Card (i.e. Every JL$1 stored is
equivalent to S$1 which is redeemable for future purchases at all John
Little stores).
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Where
Can I Earn/Redeem My JL$?
JL$ can be earned/redeemed at
all John Little stores and Mega Expo events.
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When
Will My John Little ValuePlus Card Expire? What Will Happen To The
Remaining JL$?
Your John Little ValuePlus
Card will expire in two (2) years from date of issue. The Card/Account
will be void if membership is not renewed 3 months after the stated
expiry date. No fee will be charged for renewal of membership. The
remaining JL$ will be transferred to the new card.
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What
Happens When My John Little ValuePlus Card Is
Lost Or Damaged?
If
your card is lost or damaged, please call John Little Customer Service
Hotline (6212 9200) immediately to deactivate your card. Then, come
down personally to any John Little store and we will arrange for an
immediate replacement for you. For lost cards, a replacement fee of $10
will be charged. If your John Little ValuePlus Card is damaged, we will
replace your card without charge.
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Can I Transfer My JL$
To My Family Members?
All JL$ earned are not transferable to other cardmembers.
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Can I Have More Than
One John Little ValuePlus Card?
The John Little ValuePlus Card membership number is unique to every
applicant and linked to your identity card. Hence
every applicant can apply for only one card.
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